Privacy Policy

This Privacy Policy is a draft provided for review. It is not yet published legal copy. Before this page goes live, have it reviewed by a qualified advisor and adjust it to reflect your actual data practices.

1. Information we collect

When you submit a website check request, we collect the information you provide: your name, email, optional phone number, business or agency name, website URL, customer type, the problem you experienced, and any optional description. We also record the time of your request and a reference identifier.

2. How we use your information

We use your information to review your request, investigate potential reachability and filtering issues, and follow up with you about next steps. We do not sell your personal information.

3. How we store and protect information

Submissions are stored in our customer relationship management system and treated as confidential business records. We apply reasonable technical and organizational measures to protect them.

4. Communication

By submitting a request and accepting the communication terms, you agree that we may contact you about your request. You may ask us to stop at any time.

5. Third parties

We may share information with service providers who help us operate (for example, our CRM provider) under appropriate agreements. We do not control how third-party networks or security providers treat your website; those decisions remain with the relevant provider.

6. Your choices

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in line with applicable law.

7. Contact

Questions about this policy can be sent to hello@32aim.com.